Smart City

Products

K2Smart City

Description

Public Sector- City Emergency Response

Any emergency is best dealt with if there is active participation from all relevant city departments in all four aspects of Emergency Response- Planning & Analysis (Mitigation), Preparedness, Response and Recovery. An incredible potential expressed by Microsoft’s platform.

Any emergency is best dealt with if there is active participation from all relevant city departments in all four aspects of Emergency Response- Planning & Analysis (Mitigation), Preparedness, Response and Recovery.

Our Platform permit to manage more users for coverage all the services in the city:

Citizen
Emergency Operation Center
Decision Maker
Utility Services
Emergency

Citizen HUB

Default View/ Pre-emergency

The Citizen View shows services that a Citizen is interested-in or has subscribed to
The Citizen hub provides access to App & Service recommendations from the City. In addition to standard news outlets, the Citizen Hub gives you the ability to update your citizens via their devices.
Roads that are closed around their house, etc.During Emergency
They receive an emergency alert SMS/text alert with a link to the Citizen Hub
The Citizen Hub displays standard emergency information like evacuations routes and emergency contacts
Shows their customized content
Roads that are closed around their house, etc.
Emergency Operations Center HUB

The Emergency Operations Center Dashboard monitors the issue of city
Integrated with open data contents
Detect emergency indicators and share the issue information
Decision Maker – HUB

Main Dashboard
Real Time Emergency Management
Viewing the entire situation from mobile City Operations Center
Automatic data analysis
Management of the emergency operations plans
Data Breakdown

City Operations also have access to City’s key performance indicators (KPIs), for example in the form of a “Tree Map”.
The size of the boxes illustrate most activity and the color coding depicts status of the KPIs
Security & Public Sentiment

Additionally, City Operations also shows data/KPIs related to Security and Public/Citizen Sentiment

Debrief- Post Issues

Post emergency reporting
It enables leaders to have a holistic view of the city’s response within hours of the event
Utility Worker HUB

From the Utility WorkerHub workers can monitor all the city services (primary and secondary utilities)
Transit Worker HUB

Real-time reporting of traffic information
Automatic “zooms-in” to the Map where the accident/incident has been reported
Plans and deploy alternate routes to counter the accident and the congestion
3D Model of Traffic reroute

Based on the confirmed accident/incident, the transit worker is able to work on a 3D model to determine where to block affected roads and to deploy reroute signage
The transit worker notifies transit workers to deploy road signage, redirecting traffic away from the accident region to resolve the congestion issue
Emergency HUB

From the Emergency Call Center page of the EOC Hub workers can view incoming emergency calls
The Call Center worker has access to the stream of calls from citizens; they have access not only to the calls (audio), but also to notes and documents
The call center worker is able to search through documents repository and also audio and video files
Video Surveillance

The Emergency worker is able to pull up real-time camera feeds to confirm that there was a issue

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